We have worked with OIC for the past couple of years and have always received fantastic service. OIC always responds to our calls or emails for help quickly and is on time whenever we make an on-site appointment. They explain the problem so that I can understand it, and give several ways to resolve the issue and price each so we can work within our needs and budget. They've kept our business network and machines running smoothly and complete any services in a timely manner. Their service pricing is fair, and they ensure the issue is resolved 100% to our satisfaction.